DCM 6.1 Collection Agency Management System (CA)

 

What is DCM 6.1 CA?

What do debt collection agencies look for in a system?  What are the common requirements?

What is the function of DCM 6.0 CA?

What are the modules in DCM 6.1 CA? How do the modules relate to debt collection agencies?

How does DCM 6.1 CA help debt collection agencies?

List of Reports in DCM 6.1 CA.

What are the system requirements and network capabilities?

Conclusion

What is DCM 6.1 CA?

DCM 6.1 Collection Agency Management System (CA) is a Full-featured software that handles every aspect of debt collection business management and debt collection agency operation. DCM 6.1 CA is a must-have for all debt collection agencies and businesses.
 

With DCM 6.1 CA, you no longer have to worry about the number of debtors your agency can handle or the number of collectors to manage.  The advanced and detailed reporting in DCM 6.1 CA will allow you to feel the pulse of your business.  Clients will be impressed with the speed and efficiency of your agencies resulting in more businesses  coming your way!

What do debt collection agencies look for in a system?  What are the common requirements?

It is a general consensus that all debt collection agencies must have some form of system to gain the competitive edge and be effective in their services. But, most often, finding the right solution can be difficult, especially when faced with too many options and choices. In this section, we will present you the most common problems faced in operating this business and the solutions required:

Common Problems Solutions Required Fulfilled in DCM 6.1 CA
Duplication of work due to no central record of collection activities done by collectors Centralized record of all collectors’ activities

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Debtors’ contact details not updated Centralized updating of all debtors’ contact details

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Inaccurate total collection All collections received to be automatically updated in all relevant files

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Dependent on individual collector’s notes for any arrangements with debtors Centralized record of all arrangements with debtors

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Solutions available in the market are over-priced Reasonably and affordably priced

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Solutions available in the market are too complicated User-friendly and simple one-step approach to data entry

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Difficult and tedious to calculate Agency Fees Agency Fees automatically calculated when required

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Difficult to calculate Collectors’ commissions Collectors’ commission automatically calculated when required

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Long process to generate any form of reporting for clients Reports available instantaneously on-demand

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Difficult to manage collectors’ activities All collectors’ activities are recorded in centralized system

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What is the function of DCM 6.1 CA?

The modules in DCM 6.1 CA are designed to fulfill the requirements to operate a typical debt collection agency. The diagram below illustrates how the functions offered in DCM 6.1 CA fit into the daily operation of a typical debt collection agency.

What are the modules in DCM 6.1 CA? How do the modules relate to debt collection agencies?

The List of Modules in DCM 6.1 CA are:

  • Agency Fees Management
  • Debtor File
  • Debtor Account
  • Client's Account
  • Collection Agent Commission Management
  • Sales Person Commission Management
  • Invoicing
  • General Ledger
  • Payee's Account
  • Disbursement Management

The modules listed above fulfils the most common requirements of the debt collection agency business. The core modules and their functionalities are as outlined in the table below.

Modules related to Agency:

Modules Description of functionalities & features
Agency Fees Management
  • Automatic agency fees calculation upon collection.
  • Tracking of outstanding agency fees pending for billing the relevant client.
  • Gross and Net remittance tracking.
  • Automatic update to individual client’s account.
  • Supports multi-level rates for agency fees.
  • Supports different agency fees calculation methods.
  • Automatic update to individual debtor’s account to indicate that collection has been remitted to client.
  • Remittance advise and checks printing.
Invoicing
  • Invoice number is automatically generated.
  • No duplication of invoice number.
  • Itemized billing.
  • Easy and straightforward steps to generate invoices.
  • Special invoice printout format for debt collection agencies.
  • Automatic link with Agency Fees Management module for billing clients on agency fees.
  • Supports multi-currency invoice printout.
  • Automatic calculation of service tax.
  • Automatic update of client’s account after posting of invoices.
  • Supports un-posting of invoices for error-correction purposes.
Banking
  • Supports multiple banks.
  • Supports multiple bank accounts maintained within a single bank.
  • Automatic update of bank balances.
  • Easy-to-use bank reconciliation.
  • Online up-to-date bank balances.
  • Supports inter-account transfers and manual adjustments.
Disbursements
  • Tracking of outstanding expenditure made on behalf of clients.
  • Automatic link to client invoicing.
Payee

 

  • Maintain outstanding payables to creditors.
  • Prepare payments function allows user to select the payables and the amount to pay.
  • Checks and payment voucher printing.
  • All payments are updated in related bank accounts automatically.
  • Online updates of payee’s account aging.
  • Tracking of expenses incurred.
General Ledger
  • Automatic journal posting from other modules.
  • Supports manual journal adjustments.
  • Supports open financial periods maintained for an unlimited number of years.
  • Financial statements reporting.
  • Easy to setup chart of accounts.
  • Displays a list of all related journal entries for a selected journal entry.
  • Automatic journal reversal if a transaction is deleted in other modules.

Modules related to Collection Agents:

Modules Description of functionalities & features
Collection Agent
  • Easy Collection Agent account setup.
  • Multiple collection agent can be assigned to each Debtor’s Account.
  • Supports multi-level commission rates.
  • Supports different commission calculation methods.
  • Commissions can be based on Gross Collection Amount or Agency Fees.
Collection Agent Commission Management
  • Listing of all commissions payable.
  • Automatic calculation of commissions payable upon collection.
  • User can select the commission transactions to process.
  • Supports payment vouchers and checks printing.

Modules related to Clients:

Modules Description of functionalities & features
Client’s Account
  • Maintain comprehensive client information.
  • Display list of debtor’s account that belongs to each client.
  • Deposit or advance payment tracking.
  • Up-to-date balance of deposit/advance payments available for each client’s account.
  • Tracking of all outstanding invoices due from each client.
  • Supports multi-currency.
  • Receipts from clients are automatically updated in bank.
  • Online updates of client’s account aging.
  • Supports client receipts printing.

Modules related to Debtors:

Modules Description of functionalities & features
Debtor’s Account
  • Maintain Debtors information.
  • Up-to-date Total Debt due for each debtor account.
  • Supports multiple debtor account for each debtor.
  • Maintain Contact Log for each debtor account.
  • Send Notice Wizard to assist user to prepare notices for each debtor account using Microsoft Word.
  • Maintain a record of payment arrangements with debtor.
  • Supports Interest charges for each debtor account.
  • Up-to-date record of all collections received.
  • Multiple collection agent can be assigned to each Debtor’s Account.
Skip Tracing
  • Record of relevant information to help trace each debtor.

Modules related to Sales Persons:

Modules Description of functionalities & features
Sales Person
  • Easy Sales Person account setup.
  • Multiple sales person can be assigned to each Debtor’s Account.
  • Supports multi-level commission rates.
  • Supports different commission calculation methods.
  • Commissions can be based on Agency Fees or no commission.
Sales Person Commission Management
  • Listing of all commissions payable.
  • Automatic calculation of commissions payable upon collection.
  • User can select the commission transactions to process.
  • Supports payment vouchers and checks printing.

 

How does DCM 6.1 CA help debt collection agencies?

The ultimate benefit deriving from DCM 6.1 CA: Achieving Efficiency of People and Business!

The benefits of DCM 6.1 CA to debt collection agencies are  listed below:

Benefits Details of Benefits & Features
Value DCM 6.1 CA delivers a comprehensive set of solutions for the entire business needs with the best cost-to benefits ratio in its market category.
Proven Microsoft Technology DCM 6.1 CA uses 100% Microsoft technology, including seamless integration with Microsoft Office products.
Scalability With network ready capability, you will be able to expand from single workstation to multi-user in a local area network by just adding user licenses without the need to change the software.
Complete System With a complete system, all essential data relating to your business is accessible instantaneously.
Maintain Cash Flow With all data and information up-to-date, maintaining cash flow and projecting cash forecast will be easy.
Advanced Reporting With advanced reporting DCM 6.1 CA will present the true picture of the efficiency level and financial position of the business.
Specialized Modules DCM 6.1 CA is packed with specialized modules made for debt collection agencies.
Projection capability Effective ways to project into the future the status and growth of the business.
Business strategizing Useful methods to conduct business strategies, based on clientele and volume of businesses given.
Complete Security System Easy steps to maintain privacy and integrity of data.

 

List of Reports in DCM 6.1 CA.

Listed below are some of the key reports:

  • Collection Log Report

All collection activities with debtors are stated in this report. This report is useful for updating clients with the status of their debtors.

  • Statement of Accounts

Statement for all or selected debtor accounts that lists all the transactions in each account.

  • Outstanding Agency Fees Billing Report

This report shows the agency fees pending to bill the relevant clients.

  • Notice Mail Merge Wizard

All collection notices to debtors can be auto-generated by using the mail merge function in Microsoft Word.  Notice Mail Merge Wizard is available for easy generating of mail merge.

 

What are the system requirements and network capabilities?

DCM 6.1 CA supports single user and multi-user in a local area network. These are the system requirements for both workstation and server to use DCM 6.1 CA in a local area network.

  Requirement Recommended
Hardware - Workstation
Processor Intel Celeron or Pentium III 600MHz Intel Pentium III 700MHz or better
Memory 128MB RAM 256 MB RAM or more
Hard Disk 10GB or more 10GB or more
Hardware - Dedicated Server
Processor Pentium III 600MHz Pentium III 700MHz or better
Memory 256MB RAM 512 MB RAM
Hard Disk 10GB or more 10GB or more
 
Software - Workstation
Application MS Access Version - 2000, 2002 or 2003 Full version or run-time (Office 2000, Office XP or Office 2003 Professional).
Applicable Operating System Windows 98 SE, Windows NT 4.0 (Workstation or Server), Windows 2000 (Professional or Server), Windows ME, Windows XP (Professional)
Software - Dedicated Server
Applicable Operating System Windows NT 4.0 Server, Windows 2000 Server, Windows Server 2003

 

Conclusion: DCM 6.1 CA is a complete system for the efficient management of debt collection agencies!

If you would like to know more about DCM 6.1 CA or have any inquiries, please e-mail to us at dcm6ca@quantumgen.com or call us at 6-03-7958-6612 or fax to us at 6-03-7954-9064.

Download Trial Software

  • The trial software for DCM 6.1 CA lets you evaluate whether DCM 6.1 CA is the right solution for your agency.

  • The trial version is a 30-day fully functional version of DCM 6.1 CA and you will require Microsoft Access 2000/2002/2003 to run it.

  • With a valid Product Activation code, the trial version will become a licensed copy of DCM 6.1 CA.

  • Click here to download the trial version of DCM 6.1 CA.

     

Ordering Information

  • DCM 6.1 CA licensing is per PC. Each PC requires a separate Product Activation Code.

  • Orders placed using the following credit cards will be accepted: MasterCard, VISA, and American Express. Credit card information is encrypted and transmitted over a secure Web connection.

  • Other payment methods available are: CHECK by US or UK checks or International Money Orders, PAYPAL, PRO-FORMA INVOICE by CHECK or WIRE, CREDIT CARD by FAX and CREDIT CARD by PHONE.

 

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