All content on the Quantumgen site, including text, graphics, logos or images are the property of Quantum Generations Sdn Bhd and protected by Malaysian, U.S. and International copyright laws. Any use of material on this site is Strictly prohibited, except as provided to Quantumgen members for promotional purposes.
We appreciate that many users do not feel comfortable providing their real address, due to the high incidence of junk mail we all suffer from. Our privacy guarantee specifically states that we will NOT share, barter, sell, or trade your confidential information with ANYONE, under ANY circumstances (except in the case of legal proceedings).
Quantumgen.com is firmly committed to protecting the privacy of its customers and those who sample Quantumgen.com products. Quantumgen.com is the sole owner of the information collected on this site. We will not share, sell, or otherwise distribute the financial or personal information of our customers or those who otherwise provide personal information to sample our products, to any other organizations in any way other than what is disclosed in this document.
Quantumgen.com does not, at any time, knowingly collect information from, or market our products to, children under the age of 13.
All financial and personal information collected by Quantumgen.com is held in the strictest confidentiality. Any information, such as an Email address, billing and shipping addresses, and other contact information, submitted via a download form, purchase form, beta team registration, or newsletter subscription, remains the sole property of Quantumgen.com. This information is used to help us process payment and to send registration information to our customers.
If at any time, for any reason, Quantumgen.com has a need to share customer information, all customers will be contacted via Email for their consent. Instances when we would share information would include the discontinuation of a product, in which case Quantumgen.com would like to turn over our customer information to allow for better continuity for our customers.
There are also instances when Quantumgen.com will use a "cookie" in order to track Web site usage. These cookies do not collect personal information and are usually terminated once customers leave the site.
When a purchase is made via the Internet with a credit card, Quantumgen.com uses a third party commerce service to verify credit card details. This company is sent the total price of the purchase, the card number and expiration date, and the cardholders name and billing address. All information transmitted to this third party is sent using SSL (Secure Socket Layer) encryption. Using this method of information encryption further insures the privacy and security of all our customers. This information is used only to verify the account and clear the transaction.
To further protect the privacy of our customers, access to information by our employees is restricted within the company. Only selected employees with an absolute need to use that information, in order to better serve customers, are able to view any personal details submitted.
From time to time, Quantumgen.com will request more specific information about our customers. This is done in the form of surveys and is completely voluntary. The information gathered in these surveys helps us determine who our customer base is and what their needs are. By compiling this data we can work to improve customer experiences with the company.
Personal information provided by customers, or those who sample Quantumgen.com products, is sometimes used to contact individuals regarding new information about Quantumgen.com products. Anyone contacted by Quantumgen.com with product information can request to be removed from further updates at any time.
Quantumgen.com and/or Quantum Generations Sdn Bhd shall not be held liable for any indirect, special, incidental or consequential damages, including, but not limited to, any expenses, claims, loss of profits, loss of anticipated income, or loss resulting from business disruption arising out of or in connection with the use of the Quantumgen.com system, even if the principals of Quantumgen.com have been informed in advance of the possibility of such damages.
More than anything, Quantumgen.com tries to treat its customers as each one of us would like to be treated. We value our privacy and we value yours, too. It is our goal to make your experience with Quantumgen.com a safe and positive experience.